Shipping Information - Hometta

Shipping Information

Fast, reliable delivery across Europe. Track your order every step of the way.

Track Your Order

Enter your tracking number to see real-time updates on your delivery

Fast Delivery

Most orders ship within 24-48 hours and arrive in 3-7 business days across Europe

Order Tracking

Real-time tracking updates sent to your email. Know exactly where your package is

Secure Packaging

All items carefully packaged with protective materials to ensure safe delivery

Shipping Policy

Processing Time

Orders are typically processed within 24-48 hours during business days (Monday-Friday). Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking information once your order ships.

Delivery Times

Delivery times vary based on your location and the shipping method selected at checkout:

Destination Delivery Time Shipping Cost Tracking
Italy 2-4 business days €5.99 (Free over €50) ✓ Included
EU Countries 4-7 business days €9.99 (Free over €100) ✓ Included
Express Delivery (Italy) 1-2 business days €12.99 ✓ Included
Express Delivery (EU) 2-3 business days €19.99 ✓ Included

Free Shipping Available!

Enjoy free standard shipping on orders over €50 within Italy and €100 for other EU countries. Discount automatically applied at checkout.

Shipping Carriers

We partner with trusted carriers to ensure reliable delivery:

  • Italy: Poste Italiane, BRT, GLS
  • EU Countries: DHL, UPS, GLS
  • Express: DHL Express, UPS Express

What's Included

  • Real-time tracking information
  • Email notifications at each delivery stage
  • Secure packaging with protective materials
  • Signature required for orders over €200
  • Insurance coverage for all shipments

Customs & Duties

For shipments within the European Union, no additional customs duties or taxes apply. All prices displayed include VAT. For shipments outside the EU, customers may be responsible for any applicable customs duties, taxes, or fees imposed by their country.

Important Notice

Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances. We recommend ordering well in advance for time-sensitive deliveries.

Shipping Restrictions

Currently, we ship to all EU member countries. We do not ship to PO boxes or military addresses. Some remote or island locations may incur additional charges or extended delivery times.

Order Changes

Once an order is placed, we begin processing immediately. If you need to modify your shipping address or cancel your order, please contact us within 2 hours of placing the order at support@hometta.shop.

Damaged or Lost Packages

If your package arrives damaged or goes missing during transit, please contact us immediately at support@hometta.shop. We will work with the carrier to resolve the issue and ensure you receive your order. All shipments are fully insured.

Need Help with Your Order?

Our customer service team is here to assist you with any shipping questions

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