Please read these terms carefully before using our website and services
Last Updated: November 13, 2024By using Hometta's website and services, you agree to:
These terms constitute a legally binding agreement between you and Hometta srl.
Welcome to Hometta. By accessing and using our website (https://hometta.shop) and purchasing our products, you accept and agree to be bound by these Terms and Conditions ("Terms").
If you do not agree with any part of these Terms, you must not use our website or services.
These Terms form a legally binding contract between you (the "Customer" or "you") and Hometta srl (the "Company", "we", "us", or "our"). Your continued use of our website constitutes acceptance of these Terms and any subsequent modifications.
To place orders and access certain features, you may need to create an account. When registering, you must:
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in fraudulent activity.
When you place an Order, you make an offer to purchase Products. We may accept or decline your Order at our discretion. Order acceptance occurs when we send you an order confirmation email.
After placing an Order, you will receive an email confirmation containing:
We accept the following payment methods:
Payment is processed at the time of Order placement. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount.
All payment transactions are encrypted and processed through secure, PCI DSS-compliant payment gateways. We do not store your complete credit card details on our servers.
If payment fails or is declined, we will notify you and may cancel your Order. You are responsible for ensuring sufficient funds and valid payment details.
All prices are displayed in Euros (€) and include Italian VAT (IVA) at the applicable rate. Prices are subject to change without notice, but changes will not affect Orders already confirmed.
While we strive for accuracy, pricing errors may occur. If we discover an error in the price of Products you have ordered, we will:
Product availability is subject to change. We reserve the right to:
For customers within Italy and the EU, all applicable VAT is included in the displayed prices. Customers are responsible for any additional import duties or taxes outside the EU.
We currently ship to all EU member countries. Shipping times and costs vary by destination.
Estimated delivery times:
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available for qualifying orders.
Risk of loss and title for Products pass to you upon delivery to the carrier.
If delivery cannot be completed due to incorrect address information you provided, you may be responsible for reshipment costs.
For complete shipping information, please visit our Shipping Information page.
Under EU consumer protection law, you have the right to withdraw from your purchase within 14 days without giving any reason. This period expires 14 days from the day you receive the Products.
To exercise your right of withdrawal, Products must be:
The following items cannot be returned:
We will process your refund within 14 days of receiving the returned Products. Refunds are issued to the original payment method.
For complete return information, please visit our Returns & Refunds page.
All Products are covered by a 2-year legal warranty as required by EU consumer law. This warranty covers defects in materials and workmanship under normal use.
To make a warranty claim, contact us at support@hometta.shop with proof of purchase and description of the defect.
Except as required by law, Products are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
For complete warranty information, please visit our Warranty page.
Violation of these prohibited uses may result in immediate termination of your account, cancellation of orders, and legal action where appropriate. We may report illegal activities to law enforcement authorities.
All Content on our website, including text, graphics, logos, images, videos, software, and design, is owned by or licensed to Hometta srl and protected by Italian and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include:
By submitting reviews, comments, or other content, you grant us a worldwide, royalty-free license to use, reproduce, and display such content.
"Hometta" and our logo are trademarks of Hometta srl. You may not use these trademarks without our prior written consent.
To the fullest extent permitted by law, Hometta srl shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability to you for any claims arising from your use of our website or purchase of Products shall not exceed the amount you paid for the Products in question.
Nothing in these Terms limits or excludes our liability for:
These Terms do not affect your statutory rights as a consumer under Italian and EU law, including the right to withdraw, legal warranty, and remedies for defective products.
If you have a dispute with us, please first contact us at support@hometta.shop to attempt to resolve the matter informally.
EU residents can use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
If informal resolution fails, we agree to participate in mediation before pursuing legal action.
Any legal disputes shall be resolved in accordance with Section 13 (Governing Law and Jurisdiction).
These Terms are governed by and construed in accordance with the laws of Italy and the European Union, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Reggio nell'Emilia, Italy.
If you are a consumer residing in the EU, you also have the right to bring proceedings in the courts of your country of residence.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.
We will notify you of material changes by:
Your continued use of our website after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our website.
Hometta srl
Via Ferruccio Ferrari, 2
42124 Reggio nell'Emilia RE
Italia
VAT Number: IT03847592104
Email: support@hometta.shop
Phone: +39 0522 847 392
For questions about these Terms or our services, please contact our customer service team:
These Terms are provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail to the extent permitted by law.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Hometta srl regarding your use of our website and purchase of Products.